Returns & Exchanges
At Russo Power Equipment, we want you to be completely satisfied with your purchase; if you are not, we offer a hassle-free return or exchange within 30 days of delivery for items in their original, unworn condition. Please ensure all tags remain attached and the original packaging is intact to qualify for a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all original labels and tags are still attached to the garments.
- 3.Ship the Item
Print the prepaid shipping label provided by our portal and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
